Worldwide
Payment Methods:
- Paypal
- credit card
- western Union
- bank transfer
What should I do if my credit card or debit card doesn't go through?
The decision to reject your credit card payment is typically made by your card issuing bank (not by Aisoftonlineshop). To protect your security and privacy, your bank cannot provide Aisoftonlineshop detailed reasons for why your payment was declined. Because of this, you will need to contact your bank directly to solve most credit card related payment issues.
Reasons why credit card payments are rejected:
1. The transaction was blocked by the payment server because it didn’t pass all the risk checks.
2. Insufficient Funds
3. Referred
4. Incorrect CSC code entered (i.e., typically a 3 digit code located in the back of your card)
5. Expired card
6. Fraud suspicion
7. Declined by bank (no specific reason provided)
What credit card issues can Aisoftonlineshop help to resolve?
Aisoftonlineshop Customer Service can help you to verify that you have entered your payment information correctly for your order. However as mentioned above, most credit card payments rejections are due to reasons related to your card issuing bank and therefore outside the control of Aisoftonlineshop.
Here are suggested steps you can take to resolve some common payment issues:
• Contact your bank about payment security policies. Your bank may flag any unexpected activity on your account. This includes first time orders and high value purchases, regardless of the amount of funds you have available or your credit limit. Your bank may require your verbal authorization to proceed with a transaction.
• Contact your bank about daily withdrawal or purchase limits. Most banks have limits on how much money can be charged or accessed in a single day. If you exceed this daily amount, your bank may block your account from any further activity regardless of the available funds in your account. Your bank may require you to request a higher purchase limit to complete a transaction.
• Contact your bank about payment authorizations, reserved funds and charges. When you place an order with Aisoftonlineshop, we contact your card's issuing bank to confirm that your credit card has a valid number, and has not been reported as lost or stolen. This is communicated via a full authorization procedure for the amount of your purchase.
If your payment is declined due to lack of available funds, contact your bank to confirm if there are reserved funds that have been authorized, verify the amount of time the bank will hold these authorizations, and request your bank to remove any extra authorization to free up funds back into your account.
• Verify the payment information entered on your order. Did your billing address change recently or did you get a new card with a new expiration date? If you have previously used a payment method successfully on your account, you may simply need to update your card and billing address information. If you entered a new payment method, make sure you have entered all card number and other information correctly.
• Submit an alternate payment method for your order. If you are unable to resolve the payment issue with your bank in a timely manner, you are always welcome to change the payment method on your order to another card or payment type. Please contact Aisoftonlineshop’s Customer Service to inquire about what other payment methods are available on our platform.
• If paying by credit card or a debit card is not an option: Please refer to our supported payment methods FAQ or Contact Customer Service to see what other payment alternatives are available to you.
Supported payment methods on Aisoftonlineshop
|
Country |
Payment Method |
Payment Type |
Processing Fees |
Payment Process |
|
|
|
Credit Card Aisoftonlineshop will never reveal your card details to any third party |
Free |
Choose Visa as the payment methodEnter the credit card informationClick "Pay for Order" to complete payment |
|
|
Credit Card Aisoftonlineshop will never reveal your card details to any third party |
Free |
Choose MasterCard as the payment methodEnter the credit card informationClick "Pay for Order" to complete payment |
|
|
|
Credit Card Aisoftonlineshop will never reveal your card details to any third party |
Free |
Choose American Express as the payment methodEnter the credit card informationClick "Pay for Order" to complete payment |
|
|
|
E-wallet |
Free |
Choose Moneybookers as the payment methodClick "Pay for Order" to enter Moneybookers website to complete payment |
|
|
|
Offline Bank Transfer |
Depends on the bank |
Choose Bank Transfer as the payment methodWrite down the payment informationUse online banking or go a local branch to complete the bank transfer |
|
|
|
Offline Bank Transfer |
Depends on the bank |
Choose Western Union as the payment methodWrite down the payment information and take it with you when you go to the Western Union Agent location to complete the bank transfer |
|
|
|
|
Online Bank Transfer |
Free |
Choose Poli as the payment methodClick "Pay for Order" to enter the Moneybookers website to complete payment |
|
|
Offline Bank Transfer |
Depends on the bank |
Choose Bpay as the payment methodWrite down the payment informationUse online banking or go a local branch to complete the bank transfer |
|
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|
|
Online Bank Transfer |
Free |
Choose Sofort as the payment methodClick "Pay for Order" to enter the Sofort website to complete payment |
|
|
Offline Bank Transfer |
Free |
Choose Raiffeisen Bank as the payment methodClick "Pay for Order" to enter the Raiffeisen Bank website to complete payment |
|
|
|
Offline Bank Transfer |
Free |
Choose EPS Online-Überweisung as the payment methodClick "Pay for Order" to enter the EPS Online-Überweisung website to complete payment |
|
|
|
|
Online Bank Transfer |
Free |
Choose Sofort as the payment methodClick "Pay for Order" to enter the Sofort website to complete payment |
|
|
|
Online Bank Transfer |
Free |
Choose Nordea Bank as the payment methodClick "Pay for Order" to enter the Nordea Bank website to complete payment |
|
|
|
Credit Card |
Free |
Choose Carte Bleue as the payment methodClick "Pay for Order" to enter the Moneybookers website to complete payment |
|
|
|
Online Bank Transfer |
Free |
Choose Sofort as the payment methodClick "Pay for Order" to enter the Sofort website to complete payment |
|
|
Offline Bank Transfer |
Free |
Choose Giropay as the payment methodClick "Pay for Order" to enter the Giropay website to complete payment |
|
|
|
|
Credit Card |
Free |
Choose Laser Card as the payment methodClick "Pay for Order" to enter The Royal Bank of Scotland website to complete payment |
|
|
|
Credit Card |
Free |
Choose Postepay as the payment methodClick "Pay for Order" to enter the Moneybookers website to complete payment |
|
|
Credit Card |
Free |
Choose CartaSi as the payment methodClick "Pay for Order" to enter the Moneybookers website to complete payment |
|
|
|
|
Online Bank Transfer |
Free |
Choose iDeal as the payment methodClick "Pay for Order" to choose a bankEnter the bank’s website to complete payment |
|
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Online Bank Transfer |
Free |
Choose Sofort as the payment methodClick "Pay for Order" to enter the Sofort website to complete payment |
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|
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Online Bank Transfer |
Free |
Choose Przelewy24 as the payment methodClick "Pay for Order" to enter the Przelewy24 website to complete payment |
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E-wallet |
Free |
Choose WebMoney as the payment methodClick "Pay for Order" to enter the WebMoney website to complete payment |
|
|
|
Online Bank Transfer |
Free |
Choose eNETS as the payment methodClick "Pay for Order" to enter the eNETS website to complete payment |
|
|
|
Credit Card |
Free |
Choose Euro 6000 as the payment methodClick "Pay for Order" to enter the Moneybookers website to complete payment |
|
|
Credit Card |
Free |
Choose Sistema 4B as the payment methodClick "Pay for Order" to enter the Moneybookers website to complete payment |
|
|
|
|
Online Bank Transfer |
Free |
Choose Nordea Bank as the payment methodClick "Pay for Order" to enter the Nordea Bank website to complete payment |
|
|
|
Online Bank Transfer |
Free |
Choose Sofort as the payment methodClick "Pay for Order" to enter the Sofort website to complete payment |
|
|
|
E-wallet |
Free |
Choose WebMoney as the payment methodClick "Pay for Order" to enter the WebMoney website to complete payment |
|
|
|
Credit Card |
Free |
Choose Sofort as the payment methodClick "Pay for Order" to enter the Sofort website to complete payment |
|
|
Debit Card Aisoftonlineshop will never reveal your card details to any third party |
Free |
Choose Maestro as the payment methodEnter the debit card informationClick "Pay for Order" to complete the payment |
