The table below illustrates various shipping options estimated tracking and delivery times available for each country. Tracking information and delivery times may based on customs requirements, holiday delays, weather conditions, etc.
How do I change my shipping address?
Shipping address for your order can only be changed prior to your seller shipping your package. After your package has been shipped, the shipping address cannot be changed.
How soon will I receive my items after my order placed?
There are two key factors that will decide when you will receive your items.
1. Item Processing Time: The processing time is the time it takes for the seller to prepare the item(s) for shipment. There are different processing times for different items depending on product category and volume. Usually it is around 3 to 15 working days---specified by seller according to the item's stock status.
2. Shipping Method: Delivery time varies with shipping method. Time in transit varies depending on where you're located and where your package is coming from. You can click here for more detail about the delivery time.Also, delivery may be delayed for holidays or natural accidents. If you want to communicate with the seller about shipping and service details, you can contact seller by clicking "Online Chat" or "Message Seller" in the Seller Information area.
What should I do if the seller requests to postpone shipment?
You can go to "My Airsoft guns" and then click on the "Awaiting Shipment" link. After you click on the "Awaiting Shipment" link, you will see the orders waiting for dispatch. Postponed shipment applies to orders marked with the icon as showed below:
You can click the "View Detail" in the "Action" area
1. If you agree on the seller’s request, the shipment deadline will be postponed to the proposed date.
2. You can choose to decline the proposal if you can’t accept it. In this case, the original shipment deadline will not change. But please note that if the seller fails to ship out the goods by the original deadline, the order will be automatically cancelled and a full refund will be made to you.
